Free European Delivery
Free European Return
Secure Checkout

Delivery & Payment

1. Delivery areas

Barrie France ships to the following countries:

  • Austria
  • Belgium
  • Bulgaria
  • Cyprus
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • metropolitan France (including Corsica),
  • Germany
  • Greece
  • Hungary
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Monaco
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • United Kingdom
  • The continental United States (other than Kansas)

If the Costumer do not find his/her country in the list, the Costumer shall contact Barrie France Customer Service, available from Monday to Saturday from 11.00 AM to 7.00 PM (Paris France Time) by phone: +33 (0) 1 49 27 03 86 or email: [email protected]

2. Shipping costs and delivery times

No shipping costs for orders in euros delivered to a European address.

Shipping costs of fifteen (15) dollars for orders in dollars delivered to a continental United States’ address (other than Kansas).

The Items purchased by the Customer are delivered to the address provided in the order on the Site. No deliveries can be made to PO boxes.

When the order is dispatched, an e-mail notification is sent to the Customer. The Customer can track the order through the number of the parcel provided by the Seller. It is up to the Customer to be present (or represented) at the delivery time of the order.

In the event of absence or late delivery, the Customer must an e-mail at [email protected] as soon as possible.

3. Payment

Barrie France accepts credit and debit cards issued by Carte bleue, Visa, MasterCard, American Express. Discover and Diners credit and debit cards are accepted only for payment for the order in the Continental United States.

To make a payment, the Customer must enter the card’s details, including the name of the cardholder, the card number, its expiry date and its 3-digit security code.

Payment is in Euros for orders from Europe and in Dollars for orders from the continental United States.

Transactions are secured by our partner Adyen and its payment system. All information communicated in order to process your payment is encrypted using the SSL (Secure Socket Layer) protocol. This data is not retained on our IT systems.

4. Return Policy

The Return Policy do not apply to Items that have been customised at the request of the Customer (for instance Customer’s initials).

The Customer has 14 business days from the date of the order delivery to return all or part of the Items purchased. 30 business days are applied for orders placed in December.

Terms and conditions

To ensure the return is processed as efficiently as possible, the Seller invites the Costumer to comply with these terms and conditions of return:

  • Items must be sent with the return form completed;
  • Items must be returned in their original condition, unworn, with all tags still attached and intact, in their original packaging.

The Seller reserves the right to refuse acceptance of any Items that do not fulfil these terms and conditions of return and to return them to the Costumer where applicable.

Procedure

For returns from Europe, the Costumer should follow the procedure below:

  1. Contact the Customer Service by email: [email protected] or phone by calling +33 1 49 27 03 86 from Monday to Saturday from 11:00 AM till 07:00 PM (Paris France Time) to request a return, mentioning the order reference, and the Items to be returned.
  2. Fill out the return form by entering only the Items to be returned.
  3. Place the entire products, with tags still attached and intact, in their original packaging, and enclose the completed return form.
  4. Place the AWB on the package and contact Fedex for the sending.
  5. The return package must be shipped within 14 days from the date of authorization of the return.
  6. Once received, the Seller quality department will validate it according to the criteria. If applicable, the Seller will reimburse the Items within 3 to 5 days.
  7. Returns must be sent by Fedex and can’t be accepted directly in Barrie’s boutiques in Paris (France) or London (UK).

For returns from the continental United States, the Costumer should follow the procedure below:

  1. Contact the Customer Service by email: [email protected] or phone by calling +33 1 49 27 03 86 from Monday to Saturday from 11:00 AM till 07:00 PM (Paris France Time) to request a return, mentioning the order reference and the Items to be returned.
  2. Fill out the return form by entering only the Items to be returned.
  3. Place the entire products, with tags still attached and intact, in their original packaging, and enclose the completed return form.
  4. Contact Fedex or another carrier chosen by the Costumer. The cost of the sending will be upon the Costumer.
  5. Send the package to the following address: Barrie France, 12 Rue Duphot – 75001 Paris (France)
  1. Once received, the Seller quality department will validate it according to the criteria. If applicable, the Seller will reimburse the Items within 3 to 5 days.
  2. Returns must be sent by carrier and can’t be accepted directly in Barrie’s boutiques in Paris (France) or London (UK).